+ Does FLUORESCENCE come with spare VFD tubes?

There are no spare tubes or spare parts included. We ensure that every component is new with high quality. Any component issue is covered by our free repair & recycling program.

+ Is FLUORESCENCE by THE VFD COLLECTIVE waterproof?

No, FLUORESCENCE is designed for indoor use only at a dry place. Moisture or water may cause permanent damage to circuit components of FLUORESCENCE

+ How do I change the real time clock battery of FLUORESCENCE?

To keep time when FLUORESCENCE is disconnected from a power source, we use a CR2032 battery. The lifetime of such a battery is limited to a few years. Once FLUORESCENCE stops remembering time, the battery needs to be replaced. We will change the battery for you within the warranty time. Otherwise, remove the four bottom screws to access and replace the battery yourself.

+ What happens with the date on a leap year?

No worries! Fluorescence by THE VFD COLLECTIVE is leap year compensated until year 2100.

+ What materials are used to build FLUORESCENCE?

The enclosure of Fluorescence by THE VFD COLLECTIVE is made of acrylic. Our aim is to use RoHS compliant parts, although the compliance cannot be guranteed for NOS parts such as the IV-11 tubes. FLUORESCENCE is vegan and does not use any materials or substances derived from animals.

+ What is OpenVFD?

OpenVFD is a powerful open source foundation platform including software and hardware design for VFD Tube Clocks and is the name of the first generation 6 Digit IV-11 VFD Tube Digital Clock designed by THE VFD COLLECTIVE.

+ WHAT IS THE DIFFERENCE BETWEEN OPENVFD AND FLUORESCENCE BY THE VFD COLLECTIVE?

The second generation 6 Digit IV-11 VFD Tube Digital Clock, a commercial product based on the OpenVFD platform is marketed as Fluorescence by THE VFD COLLECTIVE or FLUORESCENCE.

+ WILL THE OPENVFD/FLUORESCENCE CIRCUIT BOARD FILES EVER BE PUBLIC?

No, we do not encourage unlicensed cloning. But we provide enough material that make creating your own circuit board possible. Promise, designing a PCB on your own is fun! The final PCB files are intended for professional manufacturing and unsuitable for home production. Although we gladly provide you with our part placement/mapping and dimension files (click to contact us)